Support
How can we help?
Stuck, confused, or something looks wrong? We are happy to help.
Check the FAQ first
Most questions — credits, refunds, languages, commercial use — are answered on our FAQ page.
Email us
For anything else, write to us and include the email address you signed up with. If a song failed, mention roughly when it happened — it helps us find it fast.
info@melody-music.comWe usually reply within one business day.
Billing and refunds
Subscriptions are billed by Apple or Google, so refunds go through the App Store or Google Play. Failed song generations are refunded to your credit balance automatically.